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In this whitepaper, released in December 2017, Bisma Malik, Head of Client Delivery takes a look at the top 10 ‘must-have’ post-implementation support services clients should look for from their IT partner.

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About the author

Bisma Malik

Head of Client Delivery, APAC

Bisma Malik has over 20 years of experience working in operations in the IT and professional services industries. She has extensive knowledge and skill in the development of processes, systems and operational support with a customer-centric focus. Based in Sydney, Bisma leads client delivery within the APAC region.

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