Underpinning Bravura’s market-leading solutions are an extensive range of services that ensure our software comprehensively meets your business needs. We work in partnership with you to make sure our software solutions continuously deliver optimal performance – by offering unique expertise, deep technical knowledge and extensive industry experience to maximise the value of your software investment.
With over 30 years of experience in implementing, supporting and maintaining our industry-leading solutions, combined with our culture of innovation, Bravura’s world class range of professional services ensure we establish highly efficient back-office operations for your business from the very beginning.
Our Service Offering
Bravura Solutions’ team of specialists work closely with you to really understand your business needs and objectives. Our consultants install, configure and test all our applications, migrate and convert data from existing systems to our systems, and design and build business processes using our workflow tool. Bravura’s consulting services are also available during implementation and migration projects.
Combining this in-depth knowledge with Bravura Solutions’ industry-leading technology, our ongoing support and maintenance services deliver complete solutions that ensure your business goals are met.
Data migration & data services
Bravura Solutions has a proven track record in successfully migrating data to our systems. Our experienced data migration specialists possess extensive knowledge of migration from a variety of source systems, and an intimate understanding of our own software, ensuring a smooth and secure transition at any scale.
Bravura’s highly skilled software engineers specialise in developing solutions that meet your requirements. We provide expertise in all phases of the software development lifecycle, including business case development, requirements modelling, specification design, development and testing.
Using best-practice project methodology, we deliver software using an agile-style software development lifecycle to help mitigate the risks of implementing new developments, and to provide our clients access to innovation as it becomes available.
Advanced Acceptance Testing (AAT) ensures critical quality/acceptance criteria are established early, and a clients’ own configuration is used in the testing process, minimising errors during implementation.
Bravura Solutions offers a range of support to our clients. Whether over the phone, via email, through remote access, or on-site – we’re always here to help. Our helpdesk support includes investigation and resolution of incidents relating to our systems and approved third-party software, as well as product usage assistance.
Our Bravura Academy provides a robust training and accreditation program for Sonata users. With the option of generic or client-specific training, you get access to all Sonata training collateral, eLearning and assessments through our Sonata Learning Management System.
Bravura Solutions provides a suite of digital capabilities that enables clients to accelerate their digital journeys. Sonata Digital gives you access to preconfigured websites ready for use, and an extensive API catalogue, along with analytics and reporting, and ongoing access to innovation and new products.
Choosing to implement a new software solution is a considerable investment. Bravura’s project management team bring extensive experience and work closely with you to ensure that implementation of our systems delivers known outcomes and minimum risk.
Backed by a best-practice project management methodology, our approach includes the development of a comprehensive implementation and resource plan, requirements definition, configuration mapping, customer-focussed testing and installation, as well as extensive user training.