The evolutionary shift to internet-connected systems is not unique to financial services. The airline, retail, telecommunications and media sectors all demonstrate how internet-connected systems radically change the nature of customer interaction. They have dramatically lifted customer expectation, creating demand for higher levels of self-service and instant gratification from product and service providers.
Bravura Solutions’ (Bravura) latest whitepaper explores how financial institutions can achieve these expectations and unlock opportunities through modern, open, agile technology systems.
Key findings of the whitepaper include:
- How configuring systems in virtualised or private cloud environments have enabled providers to report reductions in IT running costs of 50 per cent*
- How by improving interfaces between systems and raising data quality it is possible to reduce or eliminate exception processing, leading to a significant 30 per cent increase in employee output*
“Look under the covers of many financial institutions and you will find a disparate mix of aging hardware and software, being held together by a complex web of patches, interfaces and middleware. This patchwork of IT systems may appear adequate for today’s requirements, but they are costly to maintain and prone to providing unreliable data,” said Roland Slee, Bravura’s Managing Director – APAC. “A simplified IT environment with greater reliability, reduced costs, and tighter security will enable firms to realise agility.”
Bravura recognises that thought leadership and the exchange of ideas is an increasingly important concept and ultimately the best avenue through which innovation can be achieved.
To access the Bravura whitepaper, written by Roland Slee, Managing Director, APAC, click here.
*‘Model Insurer Asia 2012: Case Studies of Effective Technology Use in Insurance’, Karen Monks, Celent, January 2012
Bravura’s APAC Managing Director, Roland Slee was quoted in this press release. To ask Roland a question regarding the release or to discuss it in more detail, email [email protected]