Sydney, 29 June 2009 (ASX: BVA/OTCQX/BRVSY) – Bravura Solutions – a leading global supplier of wealth management applications and professional services – and Thunderhead, a market leader in document automation and customer communications solutions, today announced they have signed a global referral agreement, giving Thunderhead the opportunity to supply its software to Bravura clients, offering an integrated enterprise solution for producing multi-channel member communications.
Under the terms of the agreement, Bravura’s clients will be able to take advantage of Thunderhead’s powerful enterprise communications platform, Thunderhead NOW, which enables business users to control the creation and delivery of personalised customer communications. The platform’s multi-channel capabilities ensure that the right information is delivered to the right audience, via customers’ preferred channels, quickly, accurately and easily.
Bravura and Thunderhead also share a joint commitment to reduce carbon footprints by offering members the ability to reduce paper usage through clearer, more concise statements and alternative paperless member communications, such as email, Web and SMS messages.
“We are excited by our new partnership with Thunderhead,” said Darren Stevens, Bravura’s Global Head of Product. “We were looking to partner with an innovative provider that is respected in the financial services industry and understands the market’s specific needs. We also wanted a partner that would complement our existing and future solutions.
“We anticipate significant benefits for our clients that choose to work with Thunderhead. They can expect to experience a reduction in costs, streamlined processes and greater consistency across communication channels to all of their customers,” he added.
The combination of Bravura and Thunderhead applications will provide a valuable solution for product providers to create and manage client communications. The new joint offering will enable electronic distribution to cut costs, as well as tailored and targeted messaging and segmentation, automated content control for audit and compliance requirements, and multi-channel and white-label (for multiple brands) communications delivery.
“Bravura’s transfer agency and wealth management products have firmly established its leading position in the marketplace,” said Thunderhead CEO Glen Manchester. “Similarly, Thunderhead is a recognised leader in the customer communications management market, with our proven, yet highly innovative NOW platform. We look forward to working with Bravura to help financial services organisations to both streamline communication processes and improve customer engagement.”