The snowballing pace of change in technology and the constant streaming of information are fundamentally changing the shape of our future workplaces. Certain trends such as the evolving needs of the workforce, the shifting role of governments and intermediaries, and the impact of an ageless workforce, all point to the need for employers to be flexible and adaptable in order to stay competitive and attract the best talent.
In addition to adopting the right framework to operate in a multi-lingual, multi-time zone and multi-national workplace, the way employers incentivise their staff will also need to evolve to match changing priorities for flexible working and a better work-life balance. Employees will increasingly expect personalised solutions based on their age, income and stage of life.
Against this backdrop of sweeping change, an employer’s ability to effectively capture data to meet employee expectations and create a much more dynamic working environment will be paramount. The role of technology platforms will become especially important to assist businesses in harnessing this information to improve consumer experiences, increase business efficiency and manage costs effectively. Those providers who resist change and persist with legacy environments, could find themselves left behind as they fail to keep up with consumer needs.
In our latest white paper ‘Workplace Megatrends’, we identify the nine trends that are going to reshape the future of the workplace, and analyse the role that financial services and technology will play within this.