Website Policy

Bravura Solutions will not, unless you consent, sell, trade, rent or otherwise disclose any personally identifiable information obtained from you to a third party.

Bravura Solutions wants you to feel secure in providing to us as much - or as little - personal information as you feel comfortable.

Accordingly:
You decide what personally identifiable information we collect.
You decide whether to receive email from Bravura Solutions.

Scope of Bravura Solutions’s privacy policy covers Bravura Solutions’s site only. Once you click onto a third party’s site, you should consult their privacy policy.

What information does Bravura Solutions gather?
Unless you specifically tell us, Bravura Solutions will never know who you are. However, you may elect to tell us things that you want us to remember and if you are comfortable providing us with information about yourself, and/or the organisation your work for Bravura Solutions can offer you enhanced services.

Bravura Solutions may track traffic patterns through sites.
We may use a feature of your browser called a “cookie” to assign a “User ID,” which identifies your computer to our servers when you visit our site . Cookies, by themselves, cannot be used to find out your identity or the identities’ of any of our users.

Why does Bravura Solutions collect this information? What for?
Bravura Solutions collects information in order to improve the services we offer you. Through collecting this sort of information, Bravura Solutions can tailor information you receive to better suit your needs and provide you with better service and more compelling reasons to come back and visit our sites.

Hence, we may use the information you provide us to provide personalised portions of our sites to you so that you are provided with just the information you are interested in receiving.

Bravura Solutions will analyse what our clients like and don’t like about the content, products and services on Bravura Solutions sites so that we can constantly improve them for your use.

Bravura Solutions may also send you email communications to provide information which we think you will find useful, including information about Bravura Solutions’ new products and services. Bravura Solutions’ policy is to only email clients who give us permission to do so. In each email we send, instructions are provided on how you may unsubscribe from the email list and avoid receiving further emails if that is your choice - see the “Opt-out Policy ” below.

Conclusion
Bravura Solutions has enjoyed the trust of its clients for over 20 years. We are committed to protecting your privacy. Therefore, we only use the information we collect on our sites to make our services the best they can be and to enhance your overall experience. Bravura Solutions does not sell, trade or rent your personal information to others.

Your consent
By using Bravura Solutions’ site, you consent to the collection and use by Bravura Solutions of information. We will ensure that any changes to Bravura Solutions’ privacy policy are placed on these pages, so that you can always check the types of information Bravura Solutions collects from you and how we use it.

What do you think?
Bravura Solutions welcomes your views on privacy. Please send your comments, questions or queries by email to info@bravurasolutions.com

Bravura Solutions Privacy Policy
In accordance with our commitment to safeguard your privacy and the confidentiality of your personal information we have adopted the corporate privacy policy set out below.

Collection
Bravura Solutions will only collect information that is necessary for what we do and use it in a way you would reasonably expect. In collecting and using this information we are committed to protecting your privacy.

Who will see or have access to your personal information?
Unless we are required to provide your personal information to others by law, by court order or to investigate suspected fraud or other unlawful activity, your information will only be seen or used by persons working in or for Bravura Solutions.

These people will include our customer service staff, sales agents, accountants, lawyers, financial planners and para planners, underwriters, risk assessors, claims managers, investigators, statisticians, reinsurers and advisers. Employees of other companies who provide benefits and services to you may also have access to your personal information.

Our information systems and files are kept secured from unauthorised access and our staff and contracted agents and service providers have been informed of the importance we place on protecting your privacy and their role in helping us to do this. Some information is kept for a number of years to comply with legal requirements. Any personal information that is no longer needed is destroyed.

Why do we need to collect this information?
We need this information to provide products or services.

We will also use this information to send you details of other products and services that may be of interest to you. At any time, if you no longer wish to receive this additional marketing material let us know, and we will remove your details from our direct marketing database.

What if I want to check what personal information you hold about me?
Subject to any legal restrictions, we are happy to meet your request for access to the personal information we hold about you. There may be some cost to you in providing this information if your request is complex or requires detailed searching of our records. We try to ensure that all information we hold about you, which we collect, use or disclose is accurate, complete and up to date. You must promptly notify us if there are any changes to your personal information.

If you believe there are errors in our records about you, please let us know and we will be happy to investigate and correct any inaccuracies. In the unlikely event that we do not agree with you as to the need for a correction of your personal information, you may request a correction statement be associated with your information and we will take reasonable steps to do this. Our privacy policy has been formulated to appropriately address your privacy rights and obviate any need for you to make a complaint, however, you retain your right to make a complaint to the Federal Commissioner.

Compliance with the Federal Privacy Act
We are committed to ensuring to the best of our ability that we meet all of the requirements of the National Privacy Principles under the Privacy Act.

Further information
If you would like further information on our privacy policy or if you have any concerns over the privacy protection of the information you have given to us or that we have collected from others, please contact us by emailing info@bravurasolutions.com